When will I receive my product? Due to the rarity of our products shipping may take anywhere within 1-3 weeks.
Do I have to pay for shipping? No, free world wide shipping is available for all clients on all products. Unless stated otherwise, for example if there's a free product promotion giveaway, then the client will be responsible to cover shipping and handling expenses.
What if I don't receive my product? If this is the case and the client have waited the proper delivery time period, the client will be receive a full refund for the cost of the product.
What if the product is damaged or is not as described? The client will receive a full refund after the support team receive substantial proof on said product. For example, sending the support team a picture of the damaged product.
How may I track my order/product? The client will receive tracking information via email after the order has been processed and shipped.
What is the best way to get in contact? The best way to reach us is by sending us an email at:email@example.com